Shipping & Delivery

Canadian Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Next Day Air Shipping Details

Next Day Air guarantees an in-stock item, ordered by 6:00 pm EST, will be delivered the following business day. The fee for Next Day Air Shipping is $20.00 + $1.30 per pound. Please see the table below for shipping rates to the 48 contiguous Un...

2nd Day Air Shipping Explained

2nd Day Air guarantees an in-stock item, ordered by 10:00 pm EST, will be delivered within 2 business days. The fee for 2nd Day Air Shipping is $9.00 + $1.00 per pound. Please see the table below for shipping rates to the 48 contiguous United States...

APO, FPO, and DPO Shipping and Handling Overview

Shipments to APO, FPO, and DPO addresses must be sent through the postal service. Order Subtotal Shipping Fee Handling Fee Time to Delivery $0.01-$98.99 Provided at Checkout $11.99 6-23 business day...

Explanation

All orders shipped inside the 48 contiguous United States are subject to a handling fee. The fee amount is based on the order subtotal. Order Subtotal Handling Fee $0.01 - $108.99 $11.99 $109.00 and up ...

Alaska, Hawaii, and Puerto Rico Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Domestic Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

U.S. Territory Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Australian Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

International Shipping Overview

We offer several shipping options to get your parts to your door as quickly as possible! The best way to Get Accurate Shipping Costs and Delivery Times is on our website. Keep reading if you'd like to see our guidelines for shipping options and tr...

Shipping Details by Region

The best way to Get Accurate Shipping Costs and Delivery Times is on our website. If you'd like to see our guidelines for shipping carriers and services, click your location below. Estimated transit times and shipping and handling fees will be s...

Instructions to Check Order Status via Online Account

You can check the Status of your order instantly on our website! Follow this link to see the Orders Tab. If you are not logged in, you will be prompted to do so. Follow this link to learn How to Reset Your Password. ...

"Saturday Delivery" guarantees a part ordered after 2:00 am EST on Thursday and before 6:00 pm EST on Friday, will be delivered on Saturday. How much does it cost? Order Placed Shipping Method Saturday Delivery Fee ...

Check Your Order Status on Our Website

You can check on your order, even if you don't have an account. Click the link below that applies to you. We'll give you instructions on how to access your order information. How did you place your order? I checked out using my online ...

Details About Backordered Items

What does "backorder" mean? If you order something with a future estimated ship date, this means the item is currently not in stock. These items are considered "backordered." What does the estimated ship date mean? The estimated ship dates listed...

Shipping Address Requirements

The shipping address is the physical location where your order will be delivered. This must be a valid shipping address that is serviced by the USPS, UPS, and/or FedEx. **P.O. Boxes can only be used as a "Ship To" address for locations outside the ...

Track Your Package Using Our Website

After your order is processed by our warehouse, you will receive an email with tracking information. You can track your package using the links in the email. You can also find the tracking information on our website even if you checked out as a gue...

Description and Cost

Truck freight shipping applies to items that are too big and/or heavy for the parcel carriers (i.e. UPS, FedEx). It is also sometimes called "LTL" or "Less than Truckload" freight. Truck freight shipments can be picked up at a freight terminal or d...

Potential Causes for Tracking Information Delays

If your order status says "shipped" but the tracking information doesn't show movement, don't panic. For Most Orders Please allow 24 hours for your tracking information to show movement. This gives the package time to travel from our warehouse to ...

Description and Cost

Some bulky items have additional shipping fees. These fees are determined by our shipping carriers. How much does it cost? Oversize fees can range from $6.00 to $60.00, depending on the size and weight of the item you order. All applicable fees wi...

Get Your Own Shipping Handling Quote on Our Website

Shipping rates are determined by the package size, weight, and destination. The best way to get an estimate or actual shipping costs is on our website. Follow the instructions below to find your shipping cost or click the link at the bottom to see a...

Tracking Instructions for DB Schenker (DB SKR)

To track a package shipped with DB Schenker (DB SKR) follow these steps: Go to https://eschenker.dbschenker.com/nges-portal/public/en-US_US/#!/tracking/customer-search. Click the arrow in the "Select Reference Type" drop down menu. Scroll down ...

Australian Goods and Services Tax Statement

For our Australian customers, we collect and remit Goods & Services Tax (GST) based on legal requirements established by Australia. Please follow this link for more information on Australian GST....

Shipping Times and Warehouse Closures

We will ship in-stock parts the same day you place your order, based on the schedule below: Shipping Method Cut-Off Time Standard Ground 10:00 pm EST 2-Day Air 10:00 pm EST Next Day Air ...

Our Hazardous Material Shipping Policy

We do carry some items that are classified as "hazardous material." In most cases, these items are restricted to ground shipping only. This may include, but is not limited to: Antifreeze Batteries (or items that contain batteries) Brake fl...

Tracking Instructions for Global Delivery Network (GDN)

GDN orders can be tracked online, similar to other carriers. Follow this link to Track a GDN Shipment. ...

How To Use "Order Status Lookup"

You can still look up an order even if you checked out as a guest or any other way. You DON'T need an account! As long as you have your order number and some other basic information, Order Status Lookup will allow you to: Check the Status of a p...

Order Status Definitions and Descriptions

If you checked your order status online and are confused, the following information may help. Awaiting Pickup Your order is ready to be picked up at the retail location you selected. Follow this link to learn more about Retail Pickup. Canceled Y...

Actual Weight vs. Dimensional Weight

The price you pay is determined by the weight and destination. However, carriers often use “dimensional weight” instead of the actual weight. Dimensional weight is also called “volumetric weight,” “DIM weight,” or “cubed weight.” It is an estimate ...