Returns & Exchanges

Results 1 - 33 of 33

  1. How do I return a BD Diesel core?

    Core Return Instructions for BD Diesel Products

    The following applies specifically to BD Diesel (prefix BDD-) cores. Click this link for instructions on How to Return All Other Cores. Before BD Diesel will credit any core, the following conditions must be met: Cores are to be returned freight p...

  2. How do I return an item from Canada?

    Canadian Return Instructions

    In order to save you shipping costs and the hassle of going through customs, we consolidate Canadian returns at a FedEx facility in Mississauga. They take care of all the customs paperwork and then send the items to the Summit Ra...

  3. How do I return a Dorman core?

    Core Return Instructions for Dorman Products

    The following Dorman (prefix RNB-) products have special core return requirements. All other Dorman products should be returned to us through the normal Core Return Process. Instrument Clusters Transmission Electro-Hydraulic Control Modules Hyb...

  4. How do I return a Fleece Performance Products core?

    Fleece Performance Products Core Return Instructions

    The following applies specifically to Fleece Performance Products. Click this link for instructions on How to Return All Other Cores. Please return all Fleece Performance Products cores to them. This includes fuel injectors, turbochargers, and fuel...

  5. How do I return a Cardone axle assembly core?

    Core Return Instructions for Cardone Remanufactured Axles

    The following applies specifically to Cardone Remanufactured Axle Assemblies (prefix AAZ-). Click this link for instructions on How to Return All Other Cores. All Cardone axle cores must be returned directly to Cardone. Please follow the instruction...

  6. How do I return the core for an aFe F3 torque converter?

    Core Return Instructions for aFe F3 Torque Converters

    aFe F3 Torque Converters should be Returned to Us. To receive full credit, the following conditions must be met: The core MUST match the unit purchased. Damaged cores (chips, cracks, holes, etc.) will not be accepted. All fluid must be draine...

  7. How to I return a core for AGR performance steering components?

    Core Return Instructions for AGR Performance Steering Components

    The following applies to AGR Performance (prefix AGR-) steering components. Click this link for instructions on How to Return All Other Cores. AGR Performance cores must be returned directly to AGR Performance. Please follow the instructions below. ...

  8. How do I return a First Mate Marine Engines core?

    First Mate Marine Engines Core Return Instructions

    The following applies specifically to First Mate Marine Engines (prefix FMM-). Click this link for instructions on How to Return All Other Cores. The new engine will arrive with return paperwork and instructions, including a Bill of Lading (BOL). ...

  9. How do I return an ATS Diesel Performance core?

    Core Return Instructions for ATS Diesel Performance Parts

    The following applies specifically to ATS Diesel Performance cores (prefix APF-). Click this link for instructions on How to Return All Other Cores. ATS Diesel cores must be returned directly to ATS Diesel. Please follow the instructions below. Pac...

  10. How do I return a DuramaxTuner Stealth Turbo core?

    DuramaxTuner Stealth Turbo Core Return Instructions

    The following applies specifically to DuramaxTuner Stealth Turbo cores (prefix DUT-). Click this link for instructions on How to Return All Other Cores. Duramax Stealth Turbo cores must be returned directly to Calibrated Power Solutions (the parent ...

  11. How do I return a Hughes Performance core?

    Hughes Performance Core Return Instructions

    The following applies specifically to Hughes Performance cores (prefix HUP-). Click this link for instructions on How to Return All Other Cores. Hughes performance cores must be returned directly to them. Please follow the instructions below. Pac...

  12. How do I return a Chevrolet Performance Core

    Core Return Instructions for Chevrolet (GM) Performance Parts

    The following applies specifically to Chevrolet Performance cores (prefix NAL-). Click this link for instructions on How to Return All Other Cores.Chevrolet Performance cores must be returned directly to them. Please follow the instructions below. ...

  13. How do I return a Reviva Inc. engine core?

    Reviva Remanufactured Engines Core Return Instructions

    The following applies specifically to Reviva Remanufactured Engines (prefix RVA-). Click this link for instructions on How to Return All Other Cores. Reviva cores must be returned directly to Reviva Inc. Please follow the instructions below. The new...

  14. How do I return a UMC ReTech core?

    UMC ReTech Core Return Instructions

    The following applies specifically to UMC ReTech cores (prefix RHH-). Click this link for instructions on How to Return All Other Cores. Please return UMC ReTech cores to us. The following policies apply: All cores must be returned in the original s...

  15. How do I return a CVC torque converter core?

    Core Return Instructions for Consolidated Vehicle Converters

    The Following applies specifically to CVC torque converters (prefix CCV-). Click this link for instructions on How to Return All Other Cores. To receive full credit, the following conditions must be met: The core MUST match the unit purchased (y...

  16. When will I get my refund?

    Refund Time Estimates

    It will take a few days to process your refund. It depends on the type of return you are doing. The table below gives a few time estimates, based on the type of return.   Type of Return Time to Refund Notes R...

  17. What is a restocking fee?

    Our Restocking Policy and Fees

    Products that are more than 90 days old -OR- show evidence of wear or use, are subject to a restocking fee. In most cases, the restocking fee will be charged according to the table below.   Time Since Purchase Fee Amount ...

  18. Does my part have a warranty?

    Warranty Information

    Most parts we sell carry a manufacturers warranty. The warranty paperwork will be included with your order. You can also find the warranty details on our website in most cases. Search SummitRacing.com® for your part number. Select your part t...

  19. What is your return policy?

    We back up every sale with our Handshake Guarantee: If you're not satisfied with our products or our service, we'll refund your money. Just return any new or unused part within 90 days and we'll refund the purchase price. Restrictions The...

  20. How much is the core charge?

    See the Core Charge Amount on Our Website

    If the part you are looking at has a core charge, the amount can be found in these locations: Click the "Core Charge" link (under the estimated ship date) in search results. On the part detail page, under the estimated ship date. On the "Cart" ...

  21. What is a core charge?

    Definition

    A core charge is a fee that is added to the price of some parts. Items with a core charge contain components or materials that can be reused to make a new part. Starters, steering boxes, and water pumps are just a few examples of parts that may have...

  22. Can I return a part to a retail store?

    Retail Return Instructions

    Just bring your item(s) into one of our Retail Stores, even if you bought it online or over the phone. Our staff will be happy to assist you. Notes Curbsde returns will not be accepted. Refunds will be issued as we process your return. All ret...

  23. How do I return a core?

    Core Return Instructions

    Most cores can be returned to us using the Online Return Process. However, there are some special cases. Please see the list of exceptions below. Exceptions Some cores have special instructions. If you bought one of the products or brands listed b...

  24. What should I do with my old battery?

    Recycle Your Old Battery

    Please, do not send us your old battery. It's expensive to ship and may be considered hazardous. Instead, recycle it! Why Recycle? Recycling your old battery is easy and often times, it's free! Old batteries can be recycled to make new ones. A...

  25. How do I track my return shipment?

    Track Your Return Online

    If you used the shipping label we provided: Enter your invoice number HERE! The invoice number is located on the upper left portion of your invoice.   For all other return methods: Get a receipt when you drop the package off with the ...

  26. I received missing or damaged parts. What should I do?

    Instructions to Submit a Shipping Claim

    We apologize for your inconvenience and we will do what it takes to make it right. We have a fast, easy process for shipping claims on our website. Follow this link to see the Orders Tab. Click "Return or Exchange Items" next to the orde...

  27. Do I have to pay for return shipping?

    The Cost of Return Shipping

    For most returns, if you use our return shipping label or QR code, a $12.99 return shipping fee will be deducted from your refund. However, if we were at fault in some way and caused the return, please Contact Us and we will waive the return shippin...

  28. The holes are drilled wrong in my line lock!

    Fluid Port Relation to the Threaded Hole

    The fluid ports at the bottom of the threaded holes aren't always perfectly centered. This is due to variations in the manufacturing process. It will NOT affect the operation of the line lock. The threaded holes are designed to use an NPT style f...

  29. My new radiator looks like it's been cut with a saw!

    Spectra Premium Radiator Relief Cuts

    Despite how it may look, the cuts in the radiator rails are NOT a defect. They are stress relief cuts that allow the radiator to expand and contract. This prevents damage to the radiator. As you know, metal grows when it gets hot. Then, it shrink...

  30. How do I start a return?

    Return / Exchange Instructions

    In most cases, you can make your return online even if you checked out as a guest or over the phone. If you're having trouble with the online return process, please Contact Us. We are no longer accepting returns without either completing the on...

  31. How will I get my refund?

    Refund Payment Methods

    Most refunds will be issued back to the original payment method. However, some refunds will be paid by check. It depends on how you paid for your order and how long it has been. Refunds will be issued based on the following guidelines: Or...

  32. How long does the returns process take?

    Return Process Time Estimate

    In most cases, it will take 7-10 days to process your return and issue a refund. However, it depends on what you are returning and why you are returning it. For more detailed information, follow this link: When will I get my refund?. You wil...

  33. How can I look up an order without an account?

    How To Use "Order Status Lookup"

    You can still look up an order even if you checked out as a guest or any other way. You DON'T need an account! As long as you have your order number and some other basic information, Order Status Lookup will allow you to: Check the Status of a p...