Order Issues

Add or Remove Parts After You Place an Order

Before it's processed for shipment, you can change your order details. To do so, please Contact Us. Notes Please contact us by phone, text, or live chat. Do not use email. ...

Order Cancellation Instructions

Before it is processed for shipment, your can cancel your order even if you checked out as a guest or over the phone. Just follow the steps below. Please be aware that following this process will CANCEL THE ENTIRE ORDER. Follow this link t...

Track Your Package Using Our Website

After your order is processed by our warehouse, you will receive an email with tracking information. You can track your package using the links in the email. You can also find the tracking information on our website even if you checked out as a gue...

How to View and Print Your Past Orders

You can view your order history and print a copy of your receipt on our website as long as you checked out with your account. Procedure Follow this link to see Your Orders. If you are not logged in, you will be prompted to do so. If you'r...

Potential Causes for Tracking Information Delays

If your order status says "shipped" but the tracking information doesn't show movement, don't panic. For Most Orders Please allow 24 hours for your tracking information to show movement. This gives the package time to travel from our warehouse to ...

Moog Ball Joint Design Change

In 2015, Moog changed the design of some of their ball joints. The new design used on select ball joints, including some pre-installed in their control arms, have an integral dust boot and no longer uses the conventional external boots. This change ...

Instructions to Submit a Shipping Claim

We apologize for your inconvenience and we will do what it takes to make it right. We have a fast, easy process for shipping claims on our website. Follow this link to see the Orders Tab. Click "Return or Exchange Items" next to the orde...

The ports are a different shape than the ports on the head.

In some cases, the port on the header will be larger, or a different shape, than the port on the head. This does not mean that it is the wrong header. Many headers for D-shaped exhaust ports have round or oval shaped ports. As long as the header fl...

Fluid Port Relation to the Threaded Hole

The fluid ports at the bottom of the threaded holes aren't always perfectly centered. This is due to variations in the manufacturing process. It will NOT affect the operation of the line lock. The threaded holes are designed to use an NPT style f...

Spectra Premium Radiator Relief Cuts

Despite how it may look, the cuts in the radiator rails are NOT a defect. They are stress relief cuts that allow the radiator to expand and contract. This prevents damage to the radiator. As you know, metal grows when it gets hot. Then, it shrink...

Suspicious PayPal Emails

We have received complaints about an email from PayPal about an order being placed with Summit Racing Equipment®. If you receive an email like this, please do not click any of the links or reply to the email. It's a scam. These emails contain...

Find Previous Orders With or Without an Account

You can still look up an order even if you checked out as a guest or any other way. You DON'T need an account! You will need the order/invoice number from a digital confirmation or your paper invoice. Order Status Lookup will allow you to: Check the...