Account Issues

Results 1 - 8 of 8

  1. Pennsylvania Sales & Use Tax

    PA Sales and Use Tax Statement

    We do not collect Pennsylvania Sales or Use Tax. However, your purchase may be taxable. It is not tax exempt just because you purchased over the internet or other remote means. Based on legal requirements enacted by Pennsylvania, any tax due must b...

  2. How do I delete my account?

    Account Deletion Instructions

    If you would like to delete your account, please click the "request account removal" button below. Once we receive your request, we will send a confirmation email within 5 days. After you confirm your request, we will delete your entire account...

  3. What is my customer number?

    Definition and Where to Look

    Every customer has a unique identification number. We use this number to keep track of your profile and order information. See below to find your customer number. Online Follow this link to see Your Profile. If you are not logged in, you wi...

  4. I forgot my password. What should I do?

    Password Reset Instructions

    Follow this link to the Login Page. Click on the "I Forgot My Password" link under the password field. When the box pops up, enter the email address that you used to create the account and click "Send Email". We will email you a link to a web p...

  5. How do I change my billing address?

    Profile Update Instructions

    Please follow the steps below to change your billing address and/or phone number. Follow this link to see Your Profile. If you are not logged in, you will be prompted to do so. Follow this link to learn How To Reset Your Password. Cli...

  6. Can you add or remove me from your mailing list?

    How to Change Your Email, Text, and Catalog Preferences

    Your Account Profile page puts you in control of your catalog, email, and text preferences! If you don't have an account, please Contact Us to be removed from our mailing list. How do I change my preferences online? Follow this link to go to...

  7. How do I change my email address?

    Email Address Update Instructions

    Please follow the steps below to change your email address. Follow this link to see Your Email Preferences. If you are not logged in, you will be prompted to do so. Follow this link to learn How To Reset Your Password. Enter your new ...

  8. How do I change my shipping address?

    Shipping Address Update Instructions

    Please follow the steps below to change your shipping address. Follow this link to see Your Address Book. If you are not logged in, you will be prompted to do so. Follow this link to learn How to Reset Your Password. Click the "Edit" ...