How can I look up an order without an account?

You can still look up an order even if you checked out as a guest or any other way. You DON'T need an account!

As long as you have your order number and some other basic information, Order Status Lookup will allow you to:

• Check the Status of a pending order
• Cancel a pending order
• Get Tracking Information
• Return or Exchange most Items
• Reprint a Return Label for a pending return.

How To Use Order Status Lookup

1. Follow this link to our Log In Page.
2. Click where it says "Order Status Lookup".

    

   
3. Enter the following information:
   1. Order Number
   2. Last Name
   3. Billing Zip/Postal Code

Notes

Please only enter information that is associated with the order you are checking on.