The following applies specifically to UMC ReTech cores (prefix RHH-). Click this link for instructions on How to Return All Other Cores.
Please return UMC ReTech cores to us. The following policies apply:
- All cores must be returned in the original shipping container.
- You are liable from any shipping claims due to a failure to drain oil from the core.
- Unusable cores will be scrapped or returned at the customer's expense.
- Your refund amount may be reduced as follows:
Transfer Cases
| Defect | Refund Deduction |
| Hole in Case | 50% |
| Disassembled Unit | 50% |
| Missing Yoke | $40.00 |
| Missing Extension Housing | $40.00 |
| Oil Not Drained | $25.00 |
| Missing Motor Core (when applicable) | $35.00 |
| Missing Container or Packing Material | $100.00 |
| Container Returned without a Core | No Refund |
Transfer Case Shift Motors
| Defect | Refund Deduction |
| Broken Wiring Connectors | $25.00 |
| Not Type for Type | No Refund |
| Not Returned in the Original Container | $10.00 |
| Broken Motor Cover (GM Models) | $25.00 |
| Cut-Off Wiring Harness | $25.00 |
| Disassembled Core | $25.00 |
Notes
- For the best service, please return your core within 90 days of purchase.
- After the core is processed, we will issue Your Refund.
- You are responsible for all Return Shipping Charges.
- In accordance with state and local laws, sales tax charged on core value may be non-refundable.