The following applies specifically to UMC ReTech cores (prefix RHH-). Click this link for instructions on How to Return All Other Cores.
Please return UMC ReTech cores to us. The following policies apply:
- All cores must be returned in the original shipping container.
- You are liable from any shipping claims due to a failure to drain oil from the core.
- Unusable cores will be scrapped or returned at the customer's expense.
- Your refund amount may be reduced as follows:
|Hole in Case||50%|
|Missing Extension Housing||$40.00|
|Oil Not Drained||$25.00|
|Missing Motor Core (when applicable)||$35.00|
|Missing Container or Packing Material||$100.00|
|Container Returned without a Core||No Refund|
Transfer Case Shift Motors
|Broken Wiring Connectors||$25.00|
|Not Type for Type||No Refund|
|Not Returned in the Original Container||$10.00|
|Broken Motor Cover (GM Models)||$25.00|
|Cut-Off Wiring Harness||$25.00|
- For the best service, please return your core within 90 days of purchase.
- After the core is processed, we will issue Your Refund.
- You are responsible for all Return Shipping Charges.
- In accordance with state and local laws, sales tax charged on core value may be non-refundable.